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Great Write Up of One of Our New Businesses – ListGlobally

August 29th, 2010

Whenever you launch a new business, the hardest thing to do is get cut through with your target market.  Therefore you need to do everything in your power to create awareness of what you are offering them.  We have managed to acheive this with one of our new businesses, ListGlobally.

Just over a month ago we launched a new business from our incubator, Classified Ad Ventures, called ListGlobally.  ListGlobally allows any realtor, agent, broker or developer around the world to advertise their listings to a global audience. All they do is upload the listing to www.listglobally.com and we then syndicate that listing to the market leading sites in 23 countries. We make money by charging US$90 to advertise the listing for 90 days and then pay our distribution network a percentage of what we charge. Overall a simple, but effective, model.

We were fortunate to have a great write up of the business in The Australian newspaper last week. Here is the article.

Nerd goes global in real estate listings: Simon Baker’s attraction to the net has paid off

FORMER REA Group chief executive Simon Baker is a self-confessed “closet nerd”.

From a young age, the 43-year-old says, he has been fascinated with computers.

Baker previously ran REA Group, the owner of realestate. com.au, before starting his latest venture, Classified ADventures.

He studied computer science at Monash University, and his first job was a “tour of duty” at IBM in the sales division.

“I started off life as a programmer in sales and marketing,” Baker says.

“As such, you can’t help but get attracted to the internet and the opportunities it provides.”

He loves the fact that the online real estate market is not fully defined yet, and that new products and possibilities are arising on a daily basis.

That fascination has brought him to where he is today — running his own show as founder of online classifieds company Classified ADventures.

The company provides operators of online classifieds sites with consulting services and helps them get the most out of the internet to advertise their listings.

Among the websites in the stable are smartagentsites; Sobox (Social Media in a Box) and listglobally.

The last, launched a couple of months ago, aims to help real estate agents get global advertising exposure for their listings.

After talking to real estate agents around the world, Baker discovered there were people buying properties across borders.

When you look at the way the online advertising space is set up, he says, each country has its own realestate.com.au, but no one is seriously asking how to market a property across a number of countries to attract an overseas buyer.

Out of that idea, listglobally was born.

From there, Baker says, his team approached the real estate.com.au equivalents in 20 markets around the world to see if they could put listings on their sites.

In each market, the website has become one of the most popular.

For example, if you are in Britain and want to buy property in Australia, he says, your first port of call may be rightmove.co.uk (the equivalent of realestate.com.au).

Each month, 1.6 million searches are carried out on that site’s international section, he says.

“What’s funny is that the fifth most searched country is Australia and there are only 200 listings there,” he says.

“It’s all about saying how do I put Australian listings in front of English buyers or South African buyers or Hong Kong buyers.”

Essentially, with one click and a fee of $90, a real estate agent can put their listing on the equivalent of realestate.com.au in 20 markets.

By the end of the year, he hopes to be in 23 countries.

If all goes to plan, listglobally will be a $10-20 million-a-year business.

Baker’s fascination with computers started early, but the property link was accidental, and only developed several years ago, while he was working at realestate.com.au.

Not long after joining News Limited (publisher of The Australian), Baker says, he was asked to undertake a review the realestate.com.au business.

Not long after that, he joined the board of realestate.com.au and asked for a shot at the top job.

In 2001, he got his shot.

For the next eight years, he says, he spent morning, noon and night turning the online property portal around from a loss-making business to what he describes as a very profitable, dominant market player. In 2008, he departed as chief executive of REA Group and a week later started his own venture with some of his former colleagues.

He had two aims. One was to invest in companies through an investment fund known as CAV Investment Holdings, and the other was to build companies.

With the money he earned from his shareholding in REA Group, Baker invested in a number of businesses. But the main focus for him is Classified ADventures.

He identified about four or five ideas and created an incubator in which those new businesses could be formed, he says.

Three of those ideas have become reality: Sobox, smartagent sites and listglobally.

Baker says his team has very clear goals it wants to achieve, given its financial projections.

With distribution partners lined up, he says, the next goal is to increase the number of listings going through the system. “Our first goal is to get to 1000 listings a month, then we want to get to 5000 listings a month,” he says.

“We are the only ones doing this,” Baker says of his new online property classified website.

“We are the first one to go out and line up all these market leaders, link them all together, and provide them with a feed of properties.

“Either it’s going to be an incredibly good idea or I just wasted two years of my life.”

Good Customer Communication – From the Top

April 9th, 2010

Today i received an email from the CEO of Qantas apologising about the recent disruptions to their services. Initially i thought i was someone important then i realised it went to all Frequent Flyers. The good news is that this email directly addresses some of the bad press the airline has been receiving. It was good, from a customer perspective, to actually hear from the man at the top and not some PR mouth piece.

Overall this is a great example of using PR and email to directly get to those customers that really matter, the frequent flyer.  More companies should use this approach more often.  Overall, well done … not just fix the maintenance issues.

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When PR Goes Wrong

March 8th, 2010

Its been a while since i last wrote however i just couldnt resist writing about a PR event that i am sure Tiger Airways is regretting.  I was kicking back and watching TV the other night when the show Airways came on.  Now i dont usually view these types of shows however i was intersted in seeing how the Australian version of the UK show faired.  Suffice to say, the Tiger Airways, about which the show is about, came off looking amateurish at best.

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Ryanair Takes on a Blogger and Loses

March 21st, 2009

I have just stumbled upon an interesting blog posting from Dublin, Ireland.   In the posting by Jason Roe, he claims that he found a bug in the Ryan Air site that displayed a zero price for an airfare after the user completed a couple of less than obvious actions.  While bugs on websites are nothing new, it was the response by people within Ryan Air (including someone within the PR team) that makes his a fascinating case study on how not to deal with blogger.
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Author: Simon Categories: Culture, Customers, Public Relations Tags: , ,